IPQualityScore Status

IPQualityScore System Status

This page shows the current status of our APIs and Services.

Proxy & VPN Detection API	Operational
Email Validation API	Operational
Device Fingerprint API	Operational
Phone Number Validation API	Operational
Leaked Data API	Operational
Malware Scanning API	Operational
Flat File Database API	Operational
Malicious URL Scanning API	Operational

IPQualityScore User Dashboard	Operational
CSV Processing System	Operational
Downloads Server	Operational
Maven Repository	Operational

Scheduled Maintenance

Nothing scheduled.

Past Incidents

Nov 18, 2025

API & Service Degredation

Completed - At this time we have completed reconfigurations and infrastructure adjustments to retain functionality through potential future upstream outages. All traffic should now be functioning as normal. Nov 18, 2025 - 11:55:38 America/New_York

In Progress - We've temporarily reconfigured parts of our infrastructure to get things back online despite the Cloudflare instability however traffic may still be impacted to some extent, we are actively working on further solutions. Nov 18, 2025 - 09:50:46 America/New_York

Monitoring - We're aware of an outage impacting Cloudflare which is impacting many of our services. Depending on region queries to IPQS and our dashboards may not be available. Nov 18, 2025 - 06:53:05 America/New_York

Oct 26, 2025

API Degredation

Resolved - Several large DDOS attacks are currently underway targeting IPQS infrastructure. We believe we've mitigated the majority of the effects of these attacks, but increased latency or packet loss may occur during these attacks. Oct 26, 2025 - 14:54:10 America/New_York

Sep 11, 2025

Database Sync Delays

Resolved - Experiencing delays in data sync due to an internal database issue, which has now been resolved and systems are operating normally. Sep 11, 2025 - 16:26:02 America/New_York

Aug 29, 2025

Email Validity API Maintenance

Completed - Email validity API maintenance is under way to perform upgrades to our scoring and validation. Aug 29, 2025 - 00:26:58 America/New_York

Aug 13, 2025

API Degradation

Resolved - From 9:45 PM EST to 10:00 PM EST we experienced heavy API degradation. Aug 13, 2025 - 21:20:27 America/New_York

Jun 18, 2025

Emergency preventative maintenance

Completed - Maintenance is concluded and service for EU should be fully restored Jun 18, 2025 - 20:56:19 America/New_York

In Progress - Majority of maintenance has concluded in EU. Remaining maintenance will affect device fingerprinting only. Jun 18, 2025 - 20:40:51 America/New_York

In Progress - We will be performing emergency preventative maintenance on our EU load balancers. Higher latency may be experienced by some customers as traffic may be routed to another region during this time Jun 18, 2025 - 16:59:33 America/New_York

Jun 16, 2025

API Degredation

Resolved - - Our engineers detected some systems having processing issues. We've investigated and resolved the system issues and restored services. Jun 16, 2025 - 10:13:50 America/New_York

Mar 26, 2025

Proxy/Phone API Degradation

Resolved - Some degradation of the phone/proxy APIs may be occurring. Our team is investigating the issue. Mar 26, 2025 - 13:31:34 America/New_York

Feb 08, 2025

Network Issues Reported

Resolved - Some network issues within our North Carolina facility have been reported. We're investigating and attempting to resolve them. Feb 08, 2025 - 10:42:33 America/New_York

Dec 06, 2024

Request Spike

Resolved - We've noticed an unusual amount of activity against our endpoints and are investigating the cause. Update: Resolved, appears to have been an attack by a bad actor against core infrastructure. We've mitigated the issue and nulled the traffic. Dec 06, 2024 - 17:56:02 America/New_York

Dec 04, 2024

Service Disruption Detected in Region EU

Resolved - We have detected a service disruption in the EU region due to unexpected traffic volume. We've investigated the issue and resolved the underlying system issues. Dec 04, 2024 - 01:36:54 America/New_York

Dec 01, 2024

Service Disruption Detected in Region EU

Resolved - We have detected a service disruption in the EU region due to unexpected traffic volume. We've investigated the issue and resolved the underlying system issues. Dec 01, 2024 - 00:27:39 America/New_York

Nov 12, 2024

502 Errors Detected

Completed - Unexpected 502 errors have been detected on our APIs. We've investigated and resolved the issue. Nov 12, 2024 - 13:48:27 America/New_York

Nov 04, 2024

Nov 4, 2024

Completed - Our engineers have noticed a degradation in URL scanning performance. We're investigating and resolving the issue. Nov 04, 2024 - 16:25:22 America/New_York

Aug 15, 2024

Completed - Partial outage underway as we deal with an incident in our primary North American data center. Services are coming back online and any remaining errors are being resolved. Aug 15, 2024 - 22:09:32 America/New_York

Aug 10, 2024

Planned Facility Outage

Completed - Our US east facility will be undergoing maintenance from August 14, 2024 to August 20, 2024. During this time traffic to this facility may be rerouted to other facilities or may experience increases in latency and/or network issues. Aug 10, 2024 - 21:33:21 America/New_York

Aug 10, 2024

Scheduled Maintenance

Completed - Maintenance will commence at 10:30 PM EST on August 11, 2024 and will run until 03:00 AM EST August 12, 2024. Aug 10, 2024 - 21:31:47 America/New_York

Jul 28, 2024

Scheduled Maintenance

Completed - Maintenance will commence at 11:30 PM EST on July 28, 2024 and will run until 3 AM EST July 29, 2024. Jul 28, 2024 - 22:21:46 America/New_York

Jul 16, 2024

Maintenance

Completed - Scheduled maintenance will occur from 10 AM EST to 11 PM EST on July 16, 2024 Jul 16, 2024 - 10:46:44 America/New_York

Jul 01, 2024

High Latency Detected

Resolved - High latency has been detected for several of our APIs. Issue investigated and resolved. Jul 01, 2024 - 12:36:24 America/New_York

Jun 16, 2024

API Maintenance

Completed - Scheduled API maintenance on June 16, 2024 at 2200 EST has begun. - Maintenance completed June 17, 2024 at 1000 EST. Jun 16, 2024 - 21:05:07 America/New_York

Jun 11, 2024

Outage

Resolved - A partial outage of services has been detected. This may impact logins, CSV processing, postback and API systems. Jun 11, 2024 - 19:52:15 America/New_York

Jun 10, 2024

Sync Delay

Resolved - Several of our larger databases were experiencing a sync delay. As a result some queries may have returned invalid or out of date responses. This has been resolved. Jun 10, 2024 - 18:20:06 America/New_York

Jun 08, 2024

API Maintenance

Completed - A scheduled maintenance period will occur June 9, 2024 from 2200 EST to 2330 EST. We anticipate minor disruptions in our APIs and site during this time. Increased latency during this period is expected. Maintenance completed successfully. Jun 08, 2024 - 18:37:37 America/New_York

May 30, 2024

Email & URL API Maintenance

Completed - During this maintenance period some API requests may take longer than normal to load. We expect maintenance to start at 12:00 EST and be completed by 12:15 EST. Thank you for your understanding. May 30, 2024 - 23:12:33 America/New_York

Apr 28, 2024

Partial Outage

Resolved - Partial Outage detected on internal DNS server. Issue mitigated and replacement system setup. Some customers may have experienced high latency for some queries. May 28, 2024 - 04:52:03 America/New_York

Apr 22, 2024

Outage Detected

Resolved - An increase in latency has been detected by our staff. We've investigated and resolved the issue. Apr 22, 2024 - 05:06:03 America/New_York

Apr 15, 2024

Increased Latency

Resolved - An increase in latency was detected. We've investigated and resolved the issue. Apr 15, 2024 - 12:46:42 America/New_York

Apr 03, 2024

Rollout Issue

Resolved - Issue caused during rollout may have lead to some higher latency and timeouts in EU. Apr 03, 2024 - 10:21:11 America/New_York

Mar 21, 2024

Outage Detected

Resolved - System outage detected, team investigating. - System issue caused by database failover not working correctly. Resolved issue and will continue monitoring. Mar 21, 2024 - 09:28:01 America/New_York

Mar 15, 2024

Outage Detected

Resolved - System outage detected, team investigating. - System appears to have been subject to a denial of service attack. Mar 15, 2024 - 06:47:48 America/New_York

Mar 06, 2024

EU Outage

Resolved - Our EU datacenter appears to be experiencing an unplanned outage. Customers connecting to EU resources may experience additional latency and/or service interuptions. Mar 06, 2024 - 11:30:10 America/New_York

Feb 25, 2024

Database Maintenance

Completed - Planned database maintenance. Unexpected results or additional latency possible. Feb 25, 2024 - 15:49:29 America/New_York

Feb 09, 2024

February 9, 2024

Identified - Email first seen checks may display the wrong date or may be inaccurate. - CSV processing may be slowed or delayed. Feb 09, 2024 - 09:04:00 America/New_York

Feb 08, 2024

February 8, 2024

Resolved - Some degradation of services for customers. System appears to have started returning 502 to some requests as a response. Feb 08, 2024 - 15:24:58 America/New_York

Jan 29, 2024

Outage

Resolved - - Outage caused by hardware or networking issue. Hot swap servers activated. Service restored. Jan 29, 2024 - 14:54:04 America/New_York

Jan 26, 2024

User Dashboard Outage

Resolved - Dashboard and frontend impacted due to high volume DDOS attack. - No API outages detected at this time. Jan 26, 2024 - 21:03:39 America/New_York

Jan 22, 2024

CSV System Maintenance

Completed - CSV system is undergoing planned maintenance. Jan 22, 2024 - 13:09:06 America/New_York

Jan 18, 2024

Outage

Resolved - Service disruption detected due to unusually high volume of API requests. Jan 18, 2024 - 14:58:39 America/New_York